100% of your money goes to the pro. We charge a service fee to keep this app going!
You have questions. We have answers
What to expect
Can I choose a hairstylist or a makeup artist?
We understand that choosing the right hair stylist or a makeup artist is the most important part of the booking. therefore we give you the option to request your pro based on their profile
You view their profile and request their service right from the first time you book, no need to wait for second time – We give you that option right from the start!
You have the option to choose more than one pro (preferred pros) and we will send a request to all the preferred pros first then you will get a confirmation from us about which pro is going to come.
WE WILL MAKE ALL EFFORTS TO ACCOMMODATE YOUR REQUEST BUT IT IS NOT GUARANTEED!
How do I cancel if I booked online (on this site)?
Call us at (617) 383-7540 or email support@BelBella.com (include your name, location, and appointment time).
Keep in mind that your card is not going to be charged till your appointment is completed.
How do I cancel if I booked using the BelBella app (iPhone or Android)?
Open the app. Open the side menu. Click on APPOINTMENTS. Click on the appointment you wish to cancel. Click CANCEL.
It is that easy – more reasons to download the BelBella app.
How do I prepare for my appointment?
Well, it depends on what service did you choose!
Only if your choice is a blowout then your hair should be washed and towel dry before your hairstylist arrives.
How do I know which hair stylist or a makeup artist to choose?
LOVE THIS QUESTION BECAUSE THIS IS WHAT BELBELLA IS ALL ABOUT!
The hairstylists and the makeup artists get their reputation and their rating from you and not from us.
We believe in transparency and that hairstylists or a makeup artists earn their reputation from the people they served and not from us.
Can I book an appointment at the hotel room where I’m staying?
You can tip your pro as you see fit. keep in mind that all hairstylists and makeup artists are independent freelancers and they price their services so tip is not necessary, they would much rather you book them again.
What is your input regarding tip?
You can tip your pro as you see fit. Keep in mind that all our hairstylists and makeup artists are freelancers that make their own prices , they would much rather see you book them again. So keep your cash in your pocket and enjoy the service.
Not a cookie cutter, each pro brings her unique style and talent. Your vision, our execution!
You are going to love the way you look.